Refund and Cancellation Policy

At Vertechno, we strive to provide you with the best possible experience when using our services. However, we understand that there may be circumstances where you need to cancel an order or request a refund. Please review our refund and cancellation policy below:

Cancellation Policy:

  1. Website Development and Design Services:
    • If you wish to cancel a website development or design project after the commencement of work, you may be subject to cancellation fees based on the progress made and expenses incurred up to that point.
    • Requests for cancellation must be made in writing and will be assessed on a case-by-case basis.
  2. Digital Marketing Services:
    • For ongoing digital marketing services such as SEO, PPC, and social media management, you may cancel your subscription at any time by providing written notice.
    • Any fees paid in advance for services not yet rendered will be prorated and refunded accordingly.
  3. Graphic Design and Creative Services:
    • Cancellation of graphic design or creative projects must be communicated in writing.
    • Depending on the stage of the project, cancellation fees may apply to cover the time and resources already invested.

Refund Policy:

  1. Website Development and Design Services:
    • Refunds for website development and design services will be considered on a case-by-case basis.
    • If you are not satisfied with the final deliverables or if there are significant defects in the workmanship, you may be eligible for a partial or full refund.
  2. Digital Marketing Services:
    • Refunds for digital marketing services will be provided in cases where services have not been rendered as per the agreed terms.
    • Refunds will be processed based on the unused portion of the service subscription.
  3. Graphic Design and Creative Services:
    • If you are not satisfied with the quality of our graphic design or creative services, please contact us to discuss your concerns.
    • Refunds may be issued for work that does not meet the agreed-upon specifications or if there are material defects in the deliverables.

General Terms:

  • All refund and cancellation requests must be submitted in writing to our customer support team.
  • Refunds will be processed using the original method of payment unless otherwise agreed upon.
  • We reserve the right to modify or update our refund and cancellation policy at any time. Any changes will be communicated to you in advance.

If you have any questions or require further assistance regarding our refund and cancellation policy, please contact us at contact@vertechno.com, We are here to help!